{"id":1060,"date":"2026-03-18T18:00:20","date_gmt":"2026-03-18T17:00:20","guid":{"rendered":"https:\/\/www.miurltemporal.com/ip-201.46.112.243/safetykids.es\/?page_id=1060"},"modified":"2026-09-18T09:53:15","modified_gmt":"2026-09-18T07:53:15","slug":"politica-de-devoluciones","status":"publish","type":"page","link":"https:\/\/www.miurltemporal.com/ip-201.46.112.243/safetykids.es\/en\/politica-de-devoluciones\/","title":{"rendered":"Returns policy"},"content":{"rendered":"<style>.elementor-1060 .elementor-element.elementor-element-3713f5d7{--display:flex;--flex-direction:column;--container-widget-width:100%;--container-widget-height:initial;--container-widget-flex-grow:0;--container-widget-align-self:initial;--flex-wrap-mobile:wrap;--overlay-opacity:0.5;}.elementor-1060 .elementor-element.elementor-element-3713f5d7::before, .elementor-1060 .elementor-element.elementor-element-3713f5d7 > .elementor-background-video-container::before, .elementor-1060 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.elementor-element.elementor-element-44b11683{--padding-top:45px;--padding-bottom:45px;--padding-left:45px;--padding-right:45px;}}@media(min-width:1367px){.elementor-1060 .elementor-element.elementor-element-6cd61ba0:not(.elementor-motion-effects-element-type-background), .elementor-1060 .elementor-element.elementor-element-6cd61ba0 > .elementor-motion-effects-container > .elementor-motion-effects-layer{background-attachment:fixed;}}@media(max-width:767px){.elementor-1060 .elementor-element.elementor-element-6cd61ba0{--padding-top:40px;--padding-bottom:40px;--padding-left:10px;--padding-right:10px;}.elementor-1060 .elementor-element.elementor-element-44b11683{--padding-top:20px;--padding-bottom:20px;--padding-left:20px;--padding-right:20px;}}<\/style>\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1060\" class=\"elementor elementor-1060\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3713f5d7 e-flex e-con-boxed e-con e-parent\" data-id=\"3713f5d7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-6cd61ba0 e-con-full rtmkit-blur-effect-enabled e-flex e-con e-child\" data-id=\"6cd61ba0\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-7a62475b e-con-full e-flex e-con e-child\" data-id=\"7a62475b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-44b11683 e-flex e-con-boxed e-con e-parent\" data-id=\"44b11683\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b005fc2 elementor-widget elementor-widget-text-editor\" data-id=\"b005fc2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2><b>Returns due to transport damage<\/b><\/h2><p><span style=\"font-weight: 400;\">If you notice any damage to the packaging when the order arrives, refuse the goods.<\/span><\/p><p><span style=\"font-weight: 400;\">So that we can claim on the carrier's insurance, please check the goods immediately, as once they have been received we only have a limited time to report hidden damage not noticed at delivery.<\/span><\/p><p><span style=\"font-weight: 400;\">Let us know about the issue by email at info@safetykids.es, with photos, so that we can resolve it.<\/span><\/p><h3><b>Returns of defective products<\/b><\/h3><p><span style=\"font-weight: 400;\">If a product reaches you damaged, we will send you a new one, and SafetyKids will cover any extra shipping costs that may arise.<\/span><\/p><p><span style=\"font-weight: 400;\">To do so, contact us by email at info@safetykids.es as soon as possible, clearly explaining the problem and attaching a photo of the damaged product.<\/span><\/p><p><span style=\"font-weight: 400;\">We will not accept any exchange or return unless you have contacted us beforehand to let us know.<\/span><\/p><h3><b>Returns of incorrect products<\/b><\/h3><p><span style=\"font-weight: 400;\">If one or more of the products received do not match your order, SafetyKids will collect the incorrect product from the address provided and deliver the correct one at no extra cost, provided the product has not been used, altered or tampered with and the original packaging is in perfect condition.<\/span><\/p><p><span style=\"font-weight: 400;\">To do so, contact us by email at info@safetykids.es within a maximum of 7 working days of receiving the order. We will not accept any exchange or return unless you have contacted us beforehand to let us know.<\/span><\/p><h3><b>Returns of defective products<\/b><\/h3><p><span style=\"font-weight: 400;\">You have the right to withdraw from this contract within 7 calendar days without giving any reason.<\/span><\/p><p><span style=\"font-weight: 400;\">The withdrawal period will expire 7 calendar days from the day on which you, or a third party other than the carrier, took physical possession of the goods.<\/span><\/p><p><span style=\"font-weight: 400;\">To exercise the right of withdrawal, you must notify us of your decision to withdraw from the contract by means of a clear statement sent to info@safetykids.es, including the following details:<\/span><\/p><p><span style=\"font-weight: 400;\">I hereby give notice that I withdraw from my contract of sale of the following goods:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Order no. (reference):<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Date the order was received and invoice no.:<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Customer name and address:<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">To meet the withdrawal deadline, it is sufficient for you to send your communication concerning the exercise of this right before the withdrawal period has expired.<\/span><\/p><h3><b>Effects of withdrawal<\/b><\/h3><p><span style=\"font-weight: 400;\">If you withdraw from this contract, we will refund all payments received from you, excluding delivery costs and any additional costs resulting from your choice of a type of delivery and collection other than the least expensive standard delivery we offer.<\/span><\/p><p><span style=\"font-weight: 400;\">We will make the refund using the same means of payment you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the refund.<\/span><\/p><p><span style=\"font-weight: 400;\">We may withhold the refund until we have received the goods back and checked their condition.<\/span><\/p><p><span style=\"font-weight: 400;\">You must send back or hand over the goods to the address we give you once we have received your decision to withdraw from the contract, without undue delay and in any event no later than 7 calendar days from the date on which you notify us of your decision to withdraw.<\/span><\/p><p><span style=\"font-weight: 400;\">You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish their nature, characteristics and functioning.<\/span><\/p><p><span style=\"font-weight: 400;\">Returns of made-to-measure or custom-ordered items will not be accepted.<\/span><\/p><p><span style=\"font-weight: 400;\">SafetyKids reserves the right to refuse returns notified or sent outside the stated deadlines, or items that are not in the same condition in which the customer received them.<\/span><\/p><p><span style=\"font-weight: 400;\">SafetyKids reserves the right not to refund the full amount paid if the product is considered to have lost value (for example: the item is not returned in its original packaging, the packaging is in poor condition or parts are missing).<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Devoluci\u00f3n por da\u00f1os de transporte A la recepci\u00f3n del pedido si se observan da\u00f1os en el embalaje rechace la mercanc\u00eda. Para poder reclamarle al seguro del transportista, revise la mercanc\u00eda inmediatamente ya que una vez recibida disponemos de un tiempo limitado para comunicar la aparici\u00f3n de da\u00f1os ocultos no observados en la descarga. Notif\u00edquenos la [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_joinchat":[],"footnotes":""},"class_list":["post-1060","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Pol\u00edtica de devoluciones | SafetyKids<\/title>\n<meta name=\"description\" content=\"Consulta la pol\u00edtica de devoluciones de SafetyKids: plazos, condiciones y c\u00f3mo gestionar cambios o devoluciones de productos.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.miurltemporal.com/ip-201.46.112.243/safetykids.es\/en\/politica-de-devoluciones\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" 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